Lifetime Buyback - Get the Best Value for Your Purchases

The Value Of The Jewelry Will Is Determined After Removing Any Non-Precious Material Such As Stones, Enamel, Wax, Wood, Thread, Dust, Etc. The Rate Per Gram Of Gold Will Is Based On The Prevailing Rate On The Website At The Time Of The Exchange Or BuybackExplaining the Lifetime Buyback Policy. Only Precious Gemstones Such As Blue Sapphire, Yellow Sapphire, Ruby, And Emerald Will Be Considered Under This Policy. Any Seasonal Campaign/ Offer/ Discount/ Other Promotions Will Be Deducted From The Gemstone Value. This Policy Does Not Apply To International Orders.

Gold Buyback Process at Giriraj Jewellers:

Please initiate the request: If you want to sell your jewelry back to us, don't hesitate to contact our customer service team via phone or email. Please provide your name, contact details, and information about the product you wish to sell back.

Product verification: Our team will verify your request and the details of the jewelry item in question. Once confirmed, we will initiate the buybackBuyback process.

Return shipment: Giriraj Jewelers will arrange a return shipment to collect the jewelry item from your address in India. Our representative will inform you of the scheduled pick-up date and time.

Packaging and shipping: Kindly pack the jewelry item securely in its original packaging, along with any accessories, certificates, or documentation that came with the purchase. Our courier partner will pick up the package from your location.

Inspection and valuation: Upon receiving the jewelry item, our experts will inspect it for authenticity, quality, and condition. We will determine the item's current market value based on the valuation.

Payment: We will inform you of the final buyback price once the inspection and valuation process is complete. If you agree to the offered price, we will process the payment via your preferred method, bank transfer, or store credit.

Please note that this Lifetime Buyback Policy applies only to customers residing in India. For any inquiries or assistance, please get in touch with our customer service team.

We appreciate your trust in Giriraj Jewelers and look forward to serving you in the future.

Gold Exchange Process at Giriraj Jewellers

Thank you for choosing Giriraj Jewellers for your gold exchange needs. To ensure a seamless and efficient gold exchange process, kindly follow the steps outlined below:

Request an exchange: Initiate a gold exchange request through our website by providing all necessary product details.

Schedule a return shipment: Upon receiving your exchange request, we will arrange a pick-up with our trusted courier partner, Bluedart, who will contact you to schedule a doorstep pick-up.

Pack the product and include documentation: Securely pack the gold product, ensuring its protection during transit. Include the original bill and certificate in the package, which are crucial for the exchange process.

Select bank wire payment at checkout for new orders: When finalizing your exchange request and placing a new order, choose bank wire payment as your preferred method. This will help us manage the financial aspect of the exchange effectively.

Product pick-up: Our Bluedart representative will collect the gold product from your doorstep. Please hand over the well-packed parcel, including the bill and certificate.

Receive and inspect the returned item: Upon receiving the returned gold product, we will thoroughly inspect its authenticity and condition. We will then calculate the credit amount based on the current market value of the gold.

Deduct the credit amount and pay the balance: We will deduct the credit amount from the total price of your new order. You will be required to pay the remaining balance via bank wire transfer.

Kindly be informed that the gold exchange process may require a few business days. We value your patience and understanding during this period. If you have any inquiries or worries, please get in touch with our customer support team for assistance.