Lifetime Buyback - Get the Best Value for Your Purchases

At Giriraj Jewellers, we value your trust and strive to ensure your satisfaction. Our Lifetime Buyback Policy makes selling your jewellery back to us effortless and transparent. Here's how it works:

Valuation: The value of your jewellery will be determined after deducting the weight of any non-precious materials such as stones, enamel, wax, wood, thread, dust, etc

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Gold Rate: The rate per gram of gold will be calculated based on the prevailing market rate listed on our website at the time of exchange or buyback.

Gemstones: Only precious gemstones—such as blue sapphire, yellow sapphire, ruby, and emerald—are eligible under this policy. Please note that any seasonal campaigns, offers, discounts, or promotions will be deducted from the gemstone value.

Exclusions: This policy does not apply to international orders.

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We’ve streamlined the Gold Buyback Process to ensure a smooth experience:

Initiate Your Request: Contact our customer service team via phone or email with your details and the jewellery item information.

Verification: Our team will verify your request and product details before moving forward.

Return Shipment: We will arrange a return shipment within India to collect the jewellery from your address. Our representative will inform you of the pick-up date and time.

Packaging: Securely pack the jewellery in its original packaging. Include all accessories, certificates, and documentation from the purchase.
Tip: Make a mobile video while packing the product—this can be helpful for both you and us.

Inspection & Valuation: Upon receiving the item, our experts will inspect it for authenticity, quality, and condition. The valuation will be based on the current market rate.

Payment: If you agree to the final buyback price, payment will be processed via your preferred method—bank transfer or store credit.

For further assistance, please reach out to our customer service team. This policy is available only for customers in India.

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We aim to provide a hassle-free experience for gold exchanges. Follow these steps for a smooth transaction:

Request an Exchange: Submit your gold exchange request through our website, providing all necessary product details.

Return Shipment: Upon approval, we will arrange a doorstep pick-up via our trusted courier partner, Bluedart. You will be contacted to schedule the pick-up.

Packing & Documentation: Securely pack the gold item and include the original bill and certificate. These documents are essential for processing your exchange.
Tip: Record a mobile video of the packaging process to ensure transparency.

Payment Selection for New Orders: When placing your new order, select bank wire payment as your preferred method.

Pick-Up: Our Bluedart representative will collect the packed item from your doorstep.

Inspection & Credit Calculation: Upon receiving the gold item, our experts will inspect its authenticity and condition. The credit amount will be calculated based on the current market rate.

Final Payment: The credit amount will be deducted from the total price of your new order. You can pay the remaining balance via bank wire transfer.

The entire gold exchange process may take a seven business days. Should you have any questions or concerns, feel free to contact our customer support team.