Shop With Confidence: Our Hassle-Free 30-Day Return Policy

30-Day Return Policy

At Giriraj Jewellers, we prioritize your confidence and satisfaction with every purchase. We offer a straightforward 30-day return policy to ensure your peace of mind, allowing you to return any item for a full refund within 30 days of your purchase.

To start a return, simply reach out to us using your registered phone number or email address. Provide us with your name, order number, and the product's SKU. Our customer service team will promptly get in touch within one business day, providing a prepaid, fully insured Blue Dart return label and detailed instructions on how to securely pack your items for return.

For a return or exchange to be accepted, items must be in their original condition: unused, in their original boxes, and with all original tags attached. Ensure all packaging, instructions, warranties, etc., are included with your returned or exchanged jewelry. If you're missing the original packing slip, a copy of your shipping confirmation email or the receipt from your online purchase at checkout will suffice.

Your satisfaction is our utmost priority at Giriraj Jewellers. Our dedicated customer support team is on hand to assist with any questions or concerns you might have.

100% Refund Policy

When You Purchase With Us, We Want You To Be Delighted. Our Process Is Quick And Easy If You Need To Return An Item.

Once We Receive Your Return, Our Warehouse Will Inspect And Verify The Item's Condition.

Refunds are Processed Within Approximately 5-7 Business Days From Receipt.

Refunds Will Be Processed To The Same Payment Method Used At The Time Of The Original Purchase.

For Cash Refunds, The Original Sales Receipt Must Be Provided.

1. Security Measures:
   
   We Take The Security Of Our Customers And Their Purchases Very Seriously. That's Why All Packages Sent To Or Arriving At Giriraj Jewellers Are Opened And Inspected Under Recorded Video Surveillance.
    
2. Customer Support:
   
   If You Have Any Questions Or Concerns About Our 100% Refund Policy, Our Customer Support Team Is Always Here To Help. Contact Us Anytime, And We'll Be Happy To Assist You Any Way We Can.

Returning Your Purchase

Step 1: Securely Pack Your Item(S) Using The Extra Packing Material Provided, But Do Not Use The Original Bubble Bag Packaging In Which Your Order Was Sent.

Step 2: Seal The Shipment Using The Seal We Provided, And Do Not Use Cello Tape Or Any Other Type Of Wrapping.

Step 3: Before Giving The Shipment To The Courier, Ensure It Is Properly Sealed And Packed. Only Include The Return Invoices For Shipping Purposes Outside Of The Package.

Step 4: Take A Video While Packing And Sealing The Shipment For Your Reference And Safety.

Step 5: We Will Provide You With A Waybill Number, Which You Should Confirm With The Courier Company Agent When They Come To Collect The Parcel. After Obtaining The Waybill Number, Hand The Package To The Courier Agent.

International Orders Policy

Please note that for international orders, Giriraj Jewellers does not accept returns or exchanges of our products at this time. We encourage our international customers to review their orders carefully before purchase to ensure complete satisfaction upon receipt. Please contact our customer service team for more details or assistance with your order. We are committed to ensuring a seamless and satisfactory shopping experience for all our customers worldwide.